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Dispensing

Dispensing: a comparison of different models in community pharmacy

Although most medicines are still dispensed by hand, new technology allows parts of the process to be automated. This infographic compares examples of the newer models, such as hub and spoke and centralised dispensing, with the traditional model.

Infographic comparing the different dispensing models in community pharmacy

Dispensing: a comparison of different models in community pharmacy

Download the full infographic here

Infographic showing the traditional pharmacy distribution model

Figure 1: Traditional pharmacy distribution model

Prescriptions are dispensed by hand in the pharmacy

Infographic showing the automated pharmacy dispensing model

Figure 2: Automated pharmacy — Rowa Technologies

Source: Rowa Technologies

A single pharmacy with a dispensing robot

Infographic showing centralised dispensing pharmacy distribution model

Figure 3: Centralised dispensing — Pharmacy2U

Source: Pharmacy2U

Patient obtains a prescription from their GP or online. Patient interaction happens online or via a call centre. Dispensed medicines are posted to the patient. Automated picking system used at central dispensary; bulky items picked manually

Infographic showing the hub and spoke pharmacy dispensing model within the same legal entity

Figure 4: Hub and spoke (same legal entity) - Celesio

Source: Celesio

Patient interaction happens at the spoke pharmacy. Repeat prescriptions and community dosage system trays are automatically assembled at the hub and then sent to the spoke pharmacy

Infographic showing the proposed hub and spoke dispensing model made up of different legal entities

Figure 5: Hub and spoke (different legal entities) - proposed model

Patient interaction happens at the spoke pharmacy. Registered spoke pharmacies use a hub in a different legal entity to assemble prescriptions, or registered spoke pharmacies from different legal entities form a co-operative and set up a hub dispensary. The spokes have an NHS contract but the hub does not

Citation: The Pharmaceutical Journal DOI: 10.1211/PJ.2016.20201505

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Supplementary images

  • Infographic comparing the different dispensing models in community pharmacy
  • Infographic showing the traditional pharmacy distribution model
  • Infographic showing the automated pharmacy dispensing model
  • Infographic showing centralised dispensing pharmacy distribution model
  • Infographic showing the hub and spoke pharmacy dispensing model within the same legal entity
  • Infographic showing the proposed hub and spoke dispensing model made up of different legal entities

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