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AAH Point allows real time stock checks

The Pharmaceutical Journal Vol 264 No 7101p905, June 17, 2000 Business

Customers of AAH Pharmaceuticals Ltd will be able to check the availability of products through a live link into AAH’s warehouse system following the launch of the company’s extranet, AAH Point, on June 14. (An extranet is a private internet site where access is restricted to authorised users.) The pricing information provided through the system is individualised to each pharmacy or its owner.

Once logged on, users can search the system for the availability of stock. The results of the search are colour coded: green for stock available from the local AAH branch by the next scheduled delivery, amber for stock available from more distant branches but with a longer delivery time, and red for stock which is currently unavailable or restricted. This function allows pharmacists to check for alternative products when the line they want is out of stock.

Orders can be placed directly through AAH Point or by using existing stock ordering systems such as AAH Link.

Users can examine and amend pending orders until the normal order cut off time. Monthly invoices and statements can be viewed. The system also gives access to online catalogues, the monthly promotions list, a database of COSHH (control of substances hazardous to health) information and e-mail.

Speaking at the launch of AAH Point in London, Mr David Watkinson (customer technology director, AAH) said that it was a United Kingdom specific version of the system widely used by customers of Gehe in Germany and France. AAH Point had been on trial in the UK for 12 months and had been well received by the 350 trial users, so much so that they had complained if the service became temporarily unavailable. In the trial, the system was used three times a day on average.

The system is to be provided free of charge to AAH customers. They will only have to pay for local telephone calls and calls to the help desk. Software for the system is available from AAH on 0800 328 7200. Disks will be sent to registered premises or delivered by AAH staff.
Mr Geoff Mackay (development manager, AAH) told The Journal that further developments were planned for AAH Point, many at the request of the trial users. In particular, there was the possibility of electronic reconciliation and payment of invoices and access to the system from handheld devices within pharmacies. It was intended that a user group would be formed to co-ordinate feedback.

AAH Point

Stock availability is live and colour coded (green, available; red, out of stock)

Citation: The Pharmaceutical Journal URI: 20001846

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