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Delmergate pharmacy wins Investors in People Silver Award

By News team

Delmergate, a family-run community pharmacy with 12 branches across Kent, has become the first retail pharmacy business to be awarded the Investors in People Silver Award.

The award, which recognises a set of standards around employee and business development, has been given to Delmergate that now joins the other 1.06 per cent of UK businesses that have won the award.

Delmergate human resources manager Lynn Phillips said the company decided to apply for Investors in People accreditation as it underwent a major reorganisation. Changes introduced included developing a strategic and business plan and establishing a workplace structure in each of its branches. A set of performance indicators has also been designed and each of its staff has a clear job description and appraisal.  

Ms Phillips said: “There is a large sense of achievement in every branch. It’s been an astonishing achievement and could not have been done without the contribution of each and every member of staff."   

The company employs 80 staff.

Citation: The Pharmaceutical Journal URI: 11050941

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