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More NHS staff suffering from work-related stress, staff survey shows

Overwork, stress and dissatisfaction with pay continue among nearly half a million NHS staff who responded to their employer survey.

Stressed worker


A recent NHS staff survey has revealed that staff members are increasingly suffering from work-related stress, and are dissatisfied with their salaries

More than half of NHS staff are continuing to work additional hours without pay and more employees last year admitted to feeling unwell because of work-related stress, according to the results of the latest NHS staff survey in England.

Some 58% of staff worked additional unpaid hours in 2017 compared to 59% in the previous year while 38% of staff in 2017 said they had felt unwell because of work-related stress in the previous 12 months compared to 37% in 2016, the survey of staff working for 309 NHS organisations revealed.

Staff are also increasingly dissatisfied with their pay; only 31% were satisfied with their salary last year compared to 37% in 2016.

And more staff were dissatisfied with the quality of work and care they were able to deliver in 2017; 81.20% said they were satisfied — the lowest figure for three years.

The survey was co-ordinated by the Picker Institute on behalf of NHS England.

NHS Employers’ chief executive, Danny Mortimer, said: “It’s disappointing but understandable that staff are less satisfied with the standard of care they are able to provide and that they are feeling more stressed. I am, however, encouraged that staff continue to be willing to recommend the NHS as a place to be cared for.”

Around 1.1 million NHS employees in England were invited to participate in the survey between September and November 2017; 487,227 staff took part in the survey, a response rate of 45%.

Citation: The Pharmaceutical Journal DOI: 10.1211/PJ.2018.20204519

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