Beyond pharmacy blog
All posts from: September 2020
An encounter during the Paralympic Games in 2012 proved eye-opening and taught a lesson about how important it is to try to imagine the experience of others.
What my deaf daughter taught me about PPE and communicating with the hard of hearing in the pharmacy
Facial coverings are helping us to limit the spread of COVID-19, but for people who rely on lip reading, communication just got harder. Consultant pharmacist Karen Miller, whose daughter is deaf, says we could all rethink how we interact with our patients and each other.