Posted by: Sara Valente27 DEC 2010
It was just my luck that on one of the busiest days at the pharmacy, I was left to guard the till whilst the pharmacist had to leave the shop for a moment and a customer entered. This customer was, as usual, elderly but very mobile and jolly nonetheless. He was extremely tall and rather stout and he insisted that someone help him immediately for he was in the greatest rush.
‘But I’m just a student.’ I insisted. ‘You will have to wait for the pharmacist to return.’ This didn't seem to deter him for he began listing all his ailments and I thought hard about all my training and tried to assist him the best I could.
‘I have terrible travel sickness.’The man said, ‘and I’m going to be driving all night what can you recommend?’ I remembered that I should be careful about giving non-drowsy travel sickness medication to drivers.
‘I also need something for my heartburn, I eat too many mince pies this time of year as always.’ He smiled and patted his stomach. So I fetched some Gaviscon from the counter and warned that it may cause dizziness. I also suggested that he eat low-fat mince pies as an alternative whilst nervously rambling on that being over-weight can cause heart problems and diabetes in later life.
Much to my relief, the pharmacist returned and quickly corrected the customer’s order. ‘Take it easy over Christmas,’the pharmacist said to the customer, ‘stress can make heartburn worse.’
‘Don’t worry about me.’ The man chuckled as he left the shop, ‘I only work one day a year.’