Posted by: Helen Caley6 NOV 2012
The general workflow in the dispensary is as follows: any incoming medicines requests are entered into a filing system according to urgency. A dispenser selects a medicines request and proceeds to work on one of five dispensing computers to input patient information and to select the medication etc. The dispenser then has to choose the correct person/ward to cost the supply to.The medicine (if it is not a split pack) will be supplied by a robot. However, if the medicine is a split pack or an injection, for example, it will be selected from the shelves. It is important to use up split packs to avoid medicines being wasted. When the medicine has been selected it should leave this computer section along with labels and the original request. The dispenser then moves to a bench and, using a tray to keep everything together, he or she labels and checks the work is correct and the tray is then put in a shelving system and marked with it final destination and the time it is required by. An accredited checking technician will then check all of the dispenser’s work. A pharmacist will have checked the request prior to dispensing to prevent any clinically inappropriate supplies being dispensed. Whilst dispensing I had the chance to ring a ward as it was split in two and it was not clear which side the patient in question was on.