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Medicines Information

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Afterdoing three weeks in Medicines Information, I feel confident in knowing therole of a MI pharmacist. They take in queries, do the research, documenteverything and then contact the healthcare professional or patient back with ananswer and advice, which is also documented.

Ispent the first week learning about all of the different sources available and answeringtraining queries for a variety of questions including pregnancy, breastfeeding,renal impairment, interactions…the list goes on. The next two weeks involved takingin queries from healthcare professionals (as it was pre-Christmas, it wasfairly quiet to my disappointment!) and answering some of the easier queries.At first, I found myself trying to picture my old OSCE mark scheme foranswering a phone call but I soon realised it came back to me and I knewwhat questions to ask without needing to refer back to anything. I also foundout that healthcare professionals usually gave most of the information I neededbefore I even asked the questions.

Overall,I learned about the UKMi service (which is a NHS pharmacy service that aims to support the safe, effective andefficient use of medicines via evidence-based information) and learned that therewould sometimes be instances where no information can be found in any of thesources and so the manufacturer or a specialist MI service would need to becontacted directly. I also learned that answering a query is not as straightforward as finding an answer based on the relevant research; the patient has tobe treated holistically and any advice has to be given based on their previousmedication, condition and lifestyle.

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