Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information please take a look at our terms and conditions. Some parts of the site may not work properly if you choose not to accept cookies.


Subscribe or Register

Existing user? Login

Smartcard accessibility

From Mr A. G. F. Paxton, MRPharmS

It is time to reconsider how smartcards are used in the electronic prescription service in pharmacy. We have all signed the RA01 form promising not to share our cards but, with the restricted functionality of our staff’s cards, sharing is inevitable.

We need to examine who does what in pharmacy and allocate smartcard roles accordingly. The most obvious thing is the processing of patient nominations, which should be a job for counter staff, but it involves amending patient details on the NHS “spine”, so it is considered that only pharmacists should be able to do this. Most pharmacies I work in do not have technicians, and dispensers do most of the work. They cannot download EPS 2 prescriptions with their default roles, but they need that ability. I worked in an Asda pharmacy recently and was told by the trainee dispenser that she had a card, but it would only be activated when she qualified as a dispenser.

That is like only being given legs when you have learnt to walk.

Andrew Paxton


Citation: The Pharmaceutical Journal DOI: 10.1211/PJ.2013.11125134

Have your say

For commenting, please login or register as a user and agree to our Community Guidelines. You will be re-directed back to this page where you will have the ability to comment.

Recommended from Pharmaceutical Press

RPS publications

Pharmaceutical Press is the publishing division of the Royal Pharmaceutical Society, and is a leading provider of authoritative pharmaceutical information used throughout the world.

  • Print
  • Share
  • Comment
  • Save
  • Print Friendly Version of this pagePrint Get a PDF version of this webpagePDF

Newsletter Sign-up

Want to keep up with the latest news, comment and CPD articles in pharmacy and science? Subscribe to our free alerts.