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Smartcard accessibility

From Mr A. G. F. Paxton, MRPharmS

It is time to reconsider how smartcards are used in the electronic prescription service in pharmacy. We have all signed the RA01 form promising not to share our cards but, with the restricted functionality of our staff’s cards, sharing is inevitable.

We need to examine who does what in pharmacy and allocate smartcard roles accordingly. The most obvious thing is the processing of patient nominations, which should be a job for counter staff, but it involves amending patient details on the NHS “spine”, so it is considered that only pharmacists should be able to do this. Most pharmacies I work in do not have technicians, and dispensers do most of the work. They cannot download EPS 2 prescriptions with their default roles, but they need that ability. I worked in an Asda pharmacy recently and was told by the trainee dispenser that she had a card, but it would only be activated when she qualified as a dispenser.

That is like only being given legs when you have learnt to walk.


Andrew Paxton

Lancaster

Citation: The Pharmaceutical Journal DOI: 10.1211/PJ.2013.11125134

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