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Service disruption at Pharmacy2U prompts action by NHS England and pharmacy regulator


It shouldn't become a numbers game, all about the end point of delivery , this is patient care we are talking about. It is shocking that so many people are affected and it appears that they are likely to be without important medication for an unacceptable length of time . They are going to be stressed out in organising replacement medicines at the most busiest time of the year. These posibilitiess were never outlined can to them when they signed up for this remote service. I am sure if an ordinary contractor was absent for even a short time and there was a complaint from a patient this would've considered Under breach of service or professional malpractice .I am shocked to see some of the Twitter / online venom from patients accounts of what is going on in this case. Patients being left high and dry and then asking their good old ( traditional ) local pharmacy to pick up the pieces. Remote model has many flaws and this is just one of them. Remote from patient. Remote from reality. Remote from taking responsibility. Unable to respond to any shocks to the system , leaving patients medical care exposed.

Posted date

27 DEC 2015

Posted time



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