Confidentiality and privacy
If people believe their information may not be kept confidential, they may be reluctant to seek care. Therefore, maintaining confidentiality is a vital part of the relationship between pharmacy professionals and the individual seeking care. Behaviours relevant to this standard include managing information responsibly and securely.
These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.
Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.
This article outlines how community pharmacists can play an important role in medicines adherence, including examples of how to reinforce treatment.
How pharmacists can comply with GDPRSubscription
Pharmacies could be heavily fined if they break new data protection rules. Here is a quick guide on how to stay within the law.
In October 2017, the National Institute for Health and Care Excellence published guidance to support health and social care professionals in recognising and responding to abuse and neglect in young people aged under 18 years. Pharmacists and pharmacy teams should be aware of their roles and responsibilities as outlined in this guidance.
July 2017 saw publication of the fourth edition of ‘Drug misuse and dependence: UK guidelines on clinical management’, also known as the Orange Book, which provides guidance that supports healthcare professionals in the field of dependence on illicit and licit medicines. Pharmacists and pharmacy teams should be aware of this online-only update and what the changes mean for practice.
Patients are more likely to open up and disclose information if they trust their pharmacist or healthcare professional, and a better quality of interaction may result in greater patient autonomy and shared decision-making.
The principles of motivational interviewing and how pharmacists can use it to help patients take their medicines as prescribed.
An overview of the summary care record, including its contents, who can view it, how its use can be monitored as well as how access in community pharmacies in England can benefit patients and pharmacy practice.
Patient consent in the UKSubscription
A ruling by the UK Supreme Court means patients must be given information tailored to their own needs before consent is obtained.