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    Effective communication

    Communication is more than giving a person information. Asking questions and listening, and the exchange of information between people is aided by altering body language, tone of voice and the words used. Behaviours relevant to this standard include adapting communication styles to the individual, addressing barriers, active listening and checking understanding.

    These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.

    A day in the life of a neurology-based Botox injecting pharmacist Eric Bazuaye

    A day in the life of a pharmacist administering botulinum injectionsSubscription

    30 MAR 2020By

    Eric Bazuaye uses his specialist pharmacist knowledge and practical expertise to provide unique relief to patients diagnosed with neurological disorders.

    A day in the life of a chronic pain pharmacist

    A day in the life of a chronic pain pharmacist Subscription

    2 MAR 2020By

    Once developed, chronic pain can last a lifetime, but Peter Farley, a chronic pain pharmacist, believes that there is scope to mitigate this.

    Dan White, a consultant clinical psychotherapist (left) with Adam Hamilton, a medicines management technician

    A day in the life of a consultant clinical psychotherapist Subscription

    24 FEB 2020By

    Dan White combines cognitive behavioural therapy and clinical pharmacy to train colleagues and help patients with mental health conditions.

    Stephanie Ghartey with a colleague

    A day in the life of a pharmacist advanced clinical practitioner Subscription

    17 FEB 2020By

    Delivering bad news to patients and their families is a part of Stephanie Ghartey’s role that she finds particularly difficult.

    Andrew Rowlands, a lead nutrition pharmacist at Wirral University Teaching Hospitals NHS Foundation Trust

    A day in the life of a nutrition support pharmacist Subscription

    10 FEB 2020By

    Clinical nutrition is an area of nutrition that requires pharmacists to work closely with the clinical team, rather than focusing solely on compounding.

    Sick from stress: presenteeism in pharmacy

    Sick from stress: 'presenteeism' in pharmacySubscription

    3 FEB 2020By

    With increasing pressures placed on pharmacy professionals, presenteeism — or working when not fit to do so — is becoming more common. This can have detrimental effects on individuals, their families and patients.

    Two people in a heated stalemate

    What to do when your preregistration trainee is unhappy with their training Subscription

    27 JAN 2020By ,

    When a preregistration trainee is dissatisfied with their placement, it is important that their employer tries to address the underlying issues.

    What pharmacy preregistration trainees should consider before switching placements

    Consider these six factors before switching pharmacy preregistration training sitesSubscription

    20 JAN 2020By ,

    Pharmacy preregistration trainees may wish to move placements, but the decision to switch should not be made lightly.

    The six qualities all excellent pre-registration tutors have

    The six qualities all excellent preregistration tutors should have Subscription

    23 DEC 2019By

    Whether new or experienced, there are qualities all excellent preregistration tutors should possess.

    A pharmacise working at a Regional Medicines Information Centre

    A day in the life of a pharmacist at a regional medicines information centreSubscription

    16 DEC 2019By

    The nature of enquiries Daniel Hill receives as a medicines information and prescribing support pharmacist are vast and challenging.

    Ana Armstrong

    A day in the life of a community-based pharmacist supporting older patients at home Subscription

    11 NOV 2019By

    Former hospital pharmacist Ana Armstrong would often find herself worrying about her older patients after discharge; so she decided to move sectors and help bridge care between hospital and home.

    Whistleblowing scenario

    Whistleblowing in pharmacy: know your rights and obligationsSubscription

    4 NOV 2019By

    Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.

    dispensing error

    Dispensing errors: where does responsibility lie?Subscription

    30 JUL 2019By

    Pharmacy professionals give their thoughts and advice to a Responsible Pharmacist colleague whose team is involved in a dispensing error.

    David Gerrard is an advanced pharmacist practitioner at Northumberland Tyne Wear NHS Foundation Trust

    A day caring for vulnerable people with learning disabilitiesSubscription

    22 JUL 2019By

    David Gerrard details a typical day as a pharmacist independent prescriber working as part of a community learning disability treatment team.

    digital pharmacy

    How to shift your pharmacy career from analogue to digitalSubscription

    15 JUL 2019By

    Five tips to help pharmacy professionals digitise their career.

    Woman using Whatsapp

    WhatsApp groups improve communication within pharmacy teams, finds study

    1 JUL 2019

    Using the social messaging platform WhatsApp improves communication between junior and senior pharmacists when providing out-of-hours care, study results show.