Communication is more than giving a person information. Asking questions and listening, and the exchange of information between people is aided by altering body language, tone of voice and the words used. Behaviours relevant to this standard include adapting communication styles to the individual, addressing barriers, active listening and checking understanding.
These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.
Former hospital pharmacist Ana Armstrong would often find herself worrying about her older patients after discharge; so she decided to move sectors and help bridge care between hospital and home.
Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.
Pharmacy professionals give their thoughts and advice to a Responsible Pharmacist colleague whose team is involved in a dispensing error.
David Gerrard details a typical day as a pharmacist independent prescriber working as part of a community learning disability treatment team.
Five tips to help pharmacy professionals digitise their career.
Using the social messaging platform WhatsApp improves communication between junior and senior pharmacists when providing out-of-hours care, study results show.
A day in the life of a homecare pharmacistSubscription
Mosan Ashraf details a typical day as lead pharmacist for homecare medicines at a foundation trust.
Discussing the MMR vaccine with patientsSubscription
As outlined in Public Health England’s ‘UK Measles and Rubella elimination strategy’, MMR vaccination needs to improve to achieve and maintain elimination in line with recommendations from the World Health Organization.
This article outlines how community pharmacists can play an important role in medicines adherence, including examples of how to reinforce treatment.
A tailored approach can help pharmacists support patients to make better treatment choices, resulting in more successful outcomes.
Aphasia is a communication disability, most often caused by stroke, which occurs when the language centres of the brain are damaged. Pharmacists and healthcare professionals should be aware of how the communication needs of people with aphasia vary based on the severity of the condition, and how they can best provide support with medicines optimisation.
Pharmacists should take advantage of Pharmacist Support’s free wellbeing workshops, which cover time management, stress management and building resilience.
Although children take responsibility for taking their medications at different ages, involving parents, and where possible children, in decision making is key to medicines optimisation.
Amarata Gill explains how she used her pharmacy training to help her mother, who was suffering from depression.
Every community pharmacy team will come into contact with cancer patients or their family members. This article aims to provide community pharmacists and healthcare professionals with the tools to be able to speak confidently to patients with cancer and summarises the useful resources available.
Communicating with palliative care patients nearing the end of life, their families and carersSubscription
Pharmacists are becoming increasingly involved in palliative care and can be a source of important information and support for patients at the end of life. Health professionals caring for patients with advanced illness should develop skills for communicating with patients, and their families and carers.