Understanding what is important to the individual and then adapting the care to meet their needs is central to this standard. Behaviours relevant to this standard include obtaining consent, listening and understanding a patient’s needs and priorities, respecting cultural differences, recognising personal values and beliefs but not imposing these on others. It also includes safeguarding a person’s dignity.
These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.
'A digital-first approach reduces patient frustrations' – a day in the life of a pharmacist carrying out remote consultationsSubscription
Understanding and improving the patient’s healthcare experience are key aspects of Farah Haque’s role
'It is difficult witnessing patients fight for their lives' — a day in the life of a critical care pharmacist
Working in critical care can be both physically and emotionally challenging, but being proactive can help ensure patient safety and continuity of care.
Despite having a background in hospital, integrated care pharmacist Shazia Karsan felt an element of anxiety when redeployed during the COVID-19 pandemic.
A locum pharmacist’s decision to substitute one medicine for another may be in the best interest of the patient, but what are the legal and ethical implications?
When her son fell chronically ill, Arlene Brailey found the motivation to take on a role dedicated to helping patients with resistant bacterial infections find support and trustworthy information.
Eric Bazuaye uses his specialist pharmacist knowledge and practical expertise to provide unique relief to patients diagnosed with neurological disorders.
A day in the life of a chronic pain pharmacist Subscription
Once developed, chronic pain can last a lifetime, but Peter Farley, a chronic pain pharmacist, believes that there is scope to mitigate this.
Dan White combines cognitive behavioural therapy and clinical pharmacy to train colleagues and help patients with mental health conditions.
Delivering bad news to patients and their families is a part of Stephanie Ghartey’s role that she finds particularly difficult.
A day in the life of a nutrition support pharmacist Subscription
Clinical nutrition is an area of nutrition that requires pharmacists to work closely with the clinical team, rather than focusing solely on compounding.
Former hospital pharmacist Ana Armstrong would often find herself worrying about her older patients after discharge; so she decided to move sectors and help bridge care between hospital and home.
Gemma Fromage explains why she decided to become a prescribing pharmacist and aesthetic practitioner, as well as what her role entails.
David Gerrard details a typical day as a pharmacist independent prescriber working as part of a community learning disability treatment team.
Lauren Gibson details a typical day working as part of a pharmacy-led, homeless health outreach service.
Chief pharmacist Graham Parsons details a typical day working for the leading social enterprise, Turning Point, which supports clients with learning disabilities, mental health, and drug and alcohol problems.
A tailored approach can help pharmacists support patients to make better treatment choices, resulting in more successful outcomes.