The importance of maintaining trust and confidence in pharmacy call for appropriate behaviours to be demonstrated at all times. Behaviours relevant to this standard include acting in a trustworthy manner, with honesty and integrity, and demonstrating empathy and compassion.
These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.
Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.
Pharmacy professionals give their thoughts and advice to a Responsible Pharmacist colleague whose team is involved in a dispensing error.
David Gerrard details a typical day as a pharmacist independent prescriber working as part of a community learning disability treatment team.
Pharmacy professionals give their thoughts and advice on the receiving negative comments on social media.
Showing kindness and compassion is central to the delivery of patient-centred care and can help make better use of the short time pharmacists have in consultations.
In October 2017, the National Institute for Health and Care Excellence published guidance to support health and social care professionals in recognising and responding to abuse and neglect in young people aged under 18 years. Pharmacists and pharmacy teams should be aware of their roles and responsibilities as outlined in this guidance.
The relationship between community pharmacy and general practice has undergone significant changes over recent years, from a transactional one to that of co-managing the care of patients. However, these changes have brought new challenges. Saša Jankovic reports.
Communicating with palliative care patients nearing the end of life, their families and carersSubscription
Pharmacists are becoming increasingly involved in palliative care and can be a source of important information and support for patients at the end of life. Health professionals caring for patients with advanced illness should develop skills for communicating with patients, and their families and carers.
Patients are more likely to open up and disclose information if they trust their pharmacist or healthcare professional, and a better quality of interaction may result in greater patient autonomy and shared decision-making.
The underlying personality traits of pharmacists and doctors may help explain why working together is such a challenge.
How to spot signs of child sexual exploitationVideoSubscription
Children and young people affected by sexual exploitation can present to a wide range of health settings, including community pharmacies. Pharmacists should be aware of the signs of potential sexual exploitation to ensure that they seek the appropriate help and support to protect the child or young person.
Guidance, strategies and communication tools to support transfer of care of frail older people