The importance of maintaining trust and confidence in pharmacy call for appropriate behaviours to be demonstrated at all times. Behaviours relevant to this standard include acting in a trustworthy manner, with honesty and integrity, and demonstrating empathy and compassion.
These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.
Delivering bad news to patients and their families is a part of Stephanie Ghartey’s role that she finds particularly difficult.
Sick from stress: 'presenteeism' in pharmacySubscription
With increasing pressures placed on pharmacy professionals, presenteeism — or working when not fit to do so — is becoming more common. This can have detrimental effects on individuals, their families and patients.
When a preregistration trainee is dissatisfied with their placement, it is important that their employer tries to address the underlying issues.
Pharmacy preregistration trainees may wish to move placements, but the decision to switch should not be made lightly.
Whether new or experienced, there are qualities all excellent preregistration tutors should possess.
The nature of enquiries Daniel Hill receives as a medicines information and prescribing support pharmacist are vast and challenging.
Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.
Pharmacy professionals give their thoughts and advice to a Responsible Pharmacist colleague whose team is involved in a dispensing error.
David Gerrard details a typical day as a pharmacist independent prescriber working as part of a community learning disability treatment team.
Pharmacy professionals give their thoughts and advice on the receiving negative comments on social media.
Showing kindness and compassion is central to the delivery of patient-centred care and can help make better use of the short time pharmacists have in consultations.
In October 2017, the National Institute for Health and Care Excellence published guidance to support health and social care professionals in recognising and responding to abuse and neglect in young people aged under 18 years. Pharmacists and pharmacy teams should be aware of their roles and responsibilities as outlined in this guidance.
The relationship between community pharmacy and general practice has undergone significant changes over recent years, from a transactional one to that of co-managing the care of patients. However, these changes have brought new challenges. Saša Jankovic reports.
Communicating with palliative care patients nearing the end of life, their families and carersSubscription
Pharmacists are becoming increasingly involved in palliative care and can be a source of important information and support for patients at the end of life. Health professionals caring for patients with advanced illness should develop skills for communicating with patients, and their families and carers.