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    Speaking up about concerns

    The ‘duty of candour’, being honest when things go wrong, means pharmacy professionals should speak up when they have concerns. Behaviours relevant to this standard include encouraging a culture of learning and improvement, challenging poor practice and behaviours, as well as raising concerns or supporting those who have raised concerns, providing relevant feedback.

    These articles can be used to support the development of your reflective account entries for this standard and provide an idea of the activities that could be included.

    Helen Ireland

    ‘I help trainees get the most from their placement’ — a day in the life of a pharmacy preregistration training leadSubscription

    22 JUN 2020By

    Each day, pharmacy preregistration training lead Helen Ireland supports trainees and tutors as they progress through their placements.

    Sick from stress: presenteeism in pharmacy

    Sick from stress: 'presenteeism' in pharmacySubscription

    3 FEB 2020By

    With increasing pressures placed on pharmacy professionals, presenteeism — or working when not fit to do so — is becoming more common. This can have detrimental effects on individuals, their families and patients.

    Two people in a heated stalemate

    What to do when your preregistration trainee is unhappy with their training Subscription

    27 JAN 2020By ,

    When a preregistration trainee is dissatisfied with their placement, it is important that their employer tries to address the underlying issues.

    What pharmacy preregistration trainees should consider before switching placements

    Consider these six factors before switching pharmacy preregistration training sitesSubscription

    20 JAN 2020By ,

    Pharmacy preregistration trainees may wish to move placements, but the decision to switch should not be made lightly.

    Five legal protections for new parents

    Five legal protections soon-to-be or new parents should know aboutSubscription

    13 JAN 2020By

    Whether pregnant or returning to a career in pharmacy, there are several ways the law protects new parents.

    Whistleblowing scenario

    Whistleblowing in pharmacy: know your rights and obligationsSubscription

    4 NOV 2019By

    Pharmacists and lawyers give advice on what to do if you witness inappropriate behaviour in the workplace.

    The General Pharmaceutical Council has seen a 15% year-on-year increase in the number of complaints it has received about pharmacists on the register.

    GPhC sees 15% rise in concerns raised about registrants in 2018/2019Subscription

    12 JUL 2019By

    The General Pharmaceutical Council has seen a 15% year-on-year increase in the number of complaints it has received about pharmacists on the register.

    Social media image

    How to handle online criticism

    25 JUN 2019By

    Pharmacy professionals give their thoughts and advice on the receiving negative comments on social media.

    How to investigate and manage a medication incident

    How to investigate and manage a medication incidentSubscription

    13 FEB 2019By

    Of the nearly 237 million medication errors occurring in England each year, 28% have the potential to cause harm. This article outlines the immediate steps to be taken following identification of a medicines safety incident.

    Pay gap Illustration

    Tackling the gender pay gap: how female pharmacists can take actionSubscription

    16 NOV 2018By

    The Pharmaceutical Journal has revealed a statistically significant gender pay gap of 6.4% in favour of male pharmacists — Emma Wilkinson and Angela Kam investigate.

    Handshake between black man and white woman

    The right ‘fit’: racial bias in pharmacy recruitmentSubscription

    24 SEP 2018By

    Pharmacists provide their thoughts and advice to a colleague concerned about racial discrimination in the workplace.

    Helping hands and people talking

    Supporting the supporterSubscription

    27 NOV 2017By

    With ever increasing stressors placed on the healthcare sector, it is important that pharmacy professionals are able to look after their own health and wellbeing. But who can pharmacy professionals turn to when they are the ones in need of support? 

    Three girls in a tunnel

    Protect the ‘Three Girls’ in your pharmacy

    2 JUN 2017By

    BBC docudrama on the Rochdale grooming scandal highlights the need for safe spaces for vulnerable girls in the community, and pharmacy can provide one.

    Methods patients use to purchase over-the-counter medicines for misuse

    26 OCT 2016By

    Duncan Hill, specialist pharmacist in substance misuse, explains the tricks misusers of over-the-counter medicines use to obtain their drug of choice from pharmacies.

    Illustration showing possible errors in hospital and community scenarios

    Understanding models of error and how they apply in clinical practiceSubscription

    14 JUN 2016By ,

    Models of human error can be helpful in determining why errors have occurred in the past, where future vulnerabilities may lie, and how healthcare professionals might take action to make clinical practice safer.

    Pharmacists talking in a dispensary

    How to give and receive constructive feedbackSubscription

    15 MAR 2016By , , , ,

    The importance of feedback and how to deliver it in a clinical environment.