Ruth McGuire' s stories
Negotiation: an important life skill Subscription
In the pharmacy domain, you might find yourself negotiating with a supplier or, perhaps, a member of staff who asks for a pay rise or change to his or her employment contract. And we are all aware of the negotiations that go on between the Pharmaceutical Services Negotiating Committee, the NHS Confederation and the Government. The ability to negotiate is not only an important management skill. It is a key life skill. Outside pharmacy there are many situations where negotiation skills ...
Which management style to use Subscription
A manager is generally responsible for a project or a team of people and, essentially, must be able to communicate, negotiate and influence. However, these skills can be performed in different ways. A key component of job satisfaction is the relationship between managers and their staff. This, in turn, is influenced both by the people and management styles involved.
Workplace cultures and pharmacy Subscription
The word “culture” probably brings to mind another country or its people but organisations also have cultures and these can be just as diverse. A corporate culture is more complex than the mission statement that an organisation adopts.
How to deal with abuse at work Subscription
As a result of new government guidance, more people who have been violent or abusive towards National Health Service workers are being prosecuted by NHS trusts. In addition, in March 2003, a nationwide campaign was launched to raise awareness in doctors’ surgeries about the need for safety at work. Although pharmacies were not specifically highlighted in the campaign, the key message about safety in the workplace is still relevant. Pharmacy staff, like many other health sector workers, ...
Presentation skills Subscription
According to author Suzy Siddons: “A good presentation contains many of the same constituents as a good restaurant meal. The participants should be hungry. The chef should be at least competent, if not inspired. The menu should be tempting, understandable and offer a range of choices to all the diners. The ingredients should be the best possible.”1 And she’s right. The thing that whets your appetite the most for a meal is the first impression. Even if a meal surprises you ...
Opinion varies as to the precise difference between a leader and a manager. Some think that leadership is purely about showing others which direction to take whereas others think that leadership also involves skills such as motivating others. But there is some consensus around the fact that leadership is about people and particularly about relationships. In general, managers operate systems and take charge of functions as well as people, whereas leaders only ever have a direct impact ...
Decision making Subscription
Pharmacists have to make professional decisions that often have profound effects on others. This article looks at tools that can aid decision making
How to build a successful team Subscription
Mention the word “team” to people and they will probably think of sports, but the principles of team effectiveness are the same whether a team is based in the work place or on a pitch.
How to present a poster Subscription
Posters can be used for health education and promotion, but they are also one of the best ways to advertise the results of a research project.
Continuing professional development: Find out about learning styles to learn and teach effectively Subscription
Learning how to learn is not a subject usually covered by school or university curricula. However, being able to learn effectively underpins any kind of education at any level and in any place, whether in the workplace or in schools, colleges and universities.